customer service
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Let’s Talk: What is Customer Service?
Customer service is considered one of the most important parts of a business in today’s world, where it needs to be done right, or not..
Zendesk vs Kayako vs Freshdesk: A Support Desk Comparison
Back in the summer of 2013 I got that ‘three-year job itch’ with my current role and decided to apply for a ‘Risk Manager’ job at..
Is Live Chat Right for You?
We have ( not so recently now) implemented Live chat on our website. It was implemented around July of last year and we have had great..
Speed Dating, Car Theft and How They Relate to Your Website
Presently, people have turned to the Internet for just about anything – from research, jobs, hanging out, shopping and even to their..